At Auzma Wellness, we take great pride in offering high-quality wellness products designed to support your overall well-being and promote stress relief through natural and holistic remedies.
Due to the personal and consumable nature of our products, we do not accept returns or exchanges. Please read the following policy carefully before making a purchase.
- No Returns or Exchanges
All sales are final. We do not accept returns or offer refunds for any of our wellness products, including:
Herbal tea blends
Bathing tea bags
Any other consumable or self-care items
This policy is in place because our products are intended for personal use and cannot be resold once opened, used, or tampered with. This ensures the health, safety, and satisfaction of all our customers.
- Damaged or Incorrect Orders
We understand that issues can occasionally happen during shipping. If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of receiving your package.
Email us at – enquiry@auzma.in
Your order number
A clear photo of the damaged or incorrect item
A description of the issue
We will do our best to resolve the matter quickly, including offering a replacement where appropriate.
- Cancellations
Orders can only be canceled within 12 hours of placing the order, provided they have not been processed or shipped. After this time, cancellations are not guaranteed.
- Product Disclaimer
Our wellness products, including herbal teas and bathing tea bags, are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary. Please consult a healthcare provider before use, especially if you are pregnant, nursing, or on medication.
- Need Help?
We’re here to support your wellness journey. If you have questions about a product before purchasing, or need guidance choosing the right product for your stress relief and self-care routine, please reach out to us.
