Terms and Conditions

Welcome to Auzma Wellness. By accessing or using our website (www.auzma.in) and purchasing our wellness and skincare products, including herbal tea and bathing tea bags, you agree to comply with and be bound by the following Terms and Conditions.

LEGAL DETAILS:-

Legal Name:- VIDIT KULSHRESTHA

TRADE NAME:- AUZMA

Registered Address:- Room 112,2-A/3,S/F Front side, Kundan Mansion, Asaf Ali road,Turman Gate, New Delhi, New Delhi, New Delhi, Delhi, 110002

Please read these terms carefully. If you do not agree with any part of these Terms and Conditions, please do not use our website or purchase our products.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India

  1. Overview

Auzma Wellness is a holistic brand dedicated to offering natural wellness and skincare products designed to support self-care, stress relief, and overall well-being. Our product range includes:

Herbal teas for inner wellness

Bathing tea bags with skin-soothing ingredients

Aromatherapy-inspired clean beauty experiences

All products are for personal use only and crafted with natural, gentle ingredients for a calming self-care routine.

  1. Use of the Website

By accessing and using our website, you agree to:

Use the site for lawful purposes only

Not engage in unauthorized access, data mining, or misuse of content

Not copy, reproduce, or use any product descriptions, images, or branding without written consent from Auzma Wellness

We reserve the right to suspend or terminate access for users who violate these terms.

  1. Product Information & Use

Our wellness products are described to the best of our knowledge and based on traditional herbal and skincare practices. However:

Our herbal teas and bathing tea bags are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

All users are responsible for ensuring they are not allergic or sensitive to any ingredients.

A patch test is recommended for products used on the skin.

IMPORTANT: Please consult a doctor or healthcare provider before purchasing or using any of our products if you have known allergies to any flowers, herbs, or natural ingredients. Auzma Wellness is not liable for any medical issues, allergic reactions, or adverse effects caused by the use of our wellness or skincare products.

Use of our products is at your own discretion and risk. Always read labels and follow usage instructions carefully.

  1. Pricing and Payments

All prices are listed in INR and are subject to change without notice. By placing an order, you confirm that:

You are authorized to use the payment method provided

All billing information submitted is accurate and complete

We accept all major credit/debit cards and secure online payment methods.

  1. Shipping and Delivery

Orders are typically processed within [insert timeframe, e.g., 2–4 business days]. Delivery times may vary based on your location. Customers will receive a confirmation email with tracking details once the order has shipped.

Please ensure your shipping information is correct; we are not responsible for delays or losses due to incorrect addresses.

We currently ship to India.

  1. Return and Refund Policy

Due to the personal and consumable nature of our wellness and skincare products, we do not accept returns or offer refunds once a product has been opened or used.

We only offer replacements for:

Damaged products

Incorrect items sent by us

To request a replacement, you must notify us within 48 hours of receiving your order. Please email – enquiry@auzma.in, with your order number and photos of the issue.

  1. Cancellations

Orders can only be canceled within 12 hours of placement if they have not yet been processed or shipped. After this time, we cannot guarantee cancellation.

  1. Intellectual Property

All content on the Auzma Wellness website, including logos, product images, descriptions, and branding, is the intellectual property of Auzma Wellness. No part of this website may be copied, reproduced, or reused without written permission.

  1. Limitation of Liability

Auzma Wellness is not liable for:

Any allergic reactions, skin sensitivities, or adverse health outcomes from using our products

Medical issues resulting from misuse or failure to follow instructions

Interruptions, errors, or inaccuracies on our website

All products are offered “as is,” without warranties of any kind, express or implied.

  1. User Accounts (if applicable)

If you create an account with Auzma Wellness, you are responsible for:

Keeping your login credentials confidential

Ensuring the accuracy of your personal information

We reserve the right to suspend accounts suspected of misuse or fraudulent behavior.

  1. External Links

Our website may contain links to third-party websites or services related to clean beauty, natural skincare, or holistic wellness. These are provided for your convenience. We are not responsible for the content, practices, or privacy policies of these external sites.

  1. Changes to Terms and Conditions

Auzma Wellness reserves the right to modify or update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.

Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

 

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.